Installation

1. You need to have Windows® Administrator rights in order to install Duplicate Killer for Microsoft® Outlook Express®.

2. Please check that you are running Microsoft Outlook Express 6 and Windows Vista Address Book; check other System Requirements as well. You can update your Microsoft Outlook Express version here. To check for updates in Windows Vista, go to Control Panel Security Check for Updates.

3. Download the latest version of Outlook Express Duplicate Killer setup file from the Outlook Express Duplicate Killer website and save it to an easy to find place.

...the problem might be related to Microsoft Outlook Express and Windows Vista Address Book integrity. Prior to reinstalling Outlook Express Duplicate Killer, please perform the following:

1. Uninstall Product (Start Control Panel Add or Remove Programs).

2. Use the Detect and Repair feature in Microsoft Outlook Express and Windows Vista Address Book Help menu to make sure it is operating properly. You may need the original Microsoft Office® or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please address the issue to Microsoft support team or IT Professionals. Installation of 4Team software will not be possible until Microsoft Outlook Express and Windows Vista Address Book integrity is restored.

• Please keep in mind that the "Detect and Repair" feature is not related to our software and recommended to be performed each time you experience functional problems with Microsoft Outlook Express and Windows Vista Address Book.

• Please refer to our FAQ & Troubleshooting section of the HELP documentation.

•  For IT Professionals in order to restore Microsoft Outlook Express and Windows Vista Address Book integrity:

• Use the “Detect and Repair ” feature in your Microsoft Outlook Express and Windows Vista Address Book (you may need the original Microsoft Office or Microsoft Outlook ExpressCD-Rom). If this feature is successfully fulfilled, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook Express and Windows Vista Address Book.

• Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE.

• In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start”. If the program finds any problems, click "Repair". Click "Close". If the problems persist, address them to Microsoft support team.